Supporting Our Clients
Support You Can Count On When It Matters Most
Expert guidance and essential tools, giving you peace of mind exactly when you need it. Available 24/7.
Personalised Support. Complete Peace of Mind.
As a client entitled to Everest® Funeral Concierge Services, you’re never alone. Our dedicated team of experts is available 24/7 to help you navigate every aspect of funeral planning and beyond. Whether it’s understanding your benefits, utilising our unique tools, or getting immediate assistance, Everest is here for you.
The Everest Advantage

24/7 Expert Support
Access to funeral planning advisors anytime, offering guidance when you need it most.

Multilingual Assistance
Support in over 240 languages to ensure clear communication and understanding.

Comprehensive Tools
Access tools like Will PrepSM and Tenzing® for secure document storage and future planning.
How Everest Supports You
Simple. Personalised. Always Here for You.
Call for Assistance
Contact our advisors 24/7 to get guidance on any aspect of funeral planning.
Will PrepSM
Our online document preparation system simplifies the work of preparing a legal will.
Expert Advisors
Our team of funeral advisors will help you understand your options, compare prices, and navigate decisions.
Secure Document Storage
Use Tenzing® to securely store important information and share it with loved ones when needed.
Personalised Support
You receive tailored support every step of the way, ensuring your unique needs are met.
PRICEFINDERSM
Explore pricing on funeral services from providers in your search areas.
Powerful Online Tools
Will PrepSM
Prepare your will quickly and easily using our online tool.
PriceFinderSM
Compare funeral costs in your area with our unique PriceFinderSM tool.
Tenzing®
Securely store and share important documents like your will and insurance policies.
Support and Assistance
For immediate help, reach out to an Everest advisor:
Client FAQ’s
Who is Everest?
What is an Everest Concierge?
Is Everest affiliated with any funeral home(s)?
What happens at or near the time of death? How are Concierge Services delivered?
The family contacts Everest and then:
A Senior Advisor who is a funeral expert is assigned to the family to provide 24- hour assistance throughout the funeral process.
Freephone conferences can be scheduled for geographically dispersed family members who want to participate in the funeral planning process.
A personalised funeral plan is confirmed if the client has made plans in advance. If the client has not made plans, we will help the family create a personalised funeral plan.
Pricing information is presented to the family in an easy to understand format.
Your Everest Advisor will negotiate prices and handle all communication with a local funeral director, removing the family from a sales-focused environment.
I’ve outlined my wishes in my will. Isn’t that good enough?
Who is responsible for communicating My Wishes plan to the funeral home?
Does Everest pay for the cost of a funeral?
How can an Advisor help my family if the cost of my funeral is greater than the value of my life insurance policy?
Why do I need Everest to help me compare funeral prices?
How much money will I save using Everest?
Need Immediate Help?
Call us anytime at
1.800.852.074
Our expert advisors are ready to assist you 24/7.
Support When It Matters Most
“I had no idea what to do or how to begin. My Advisor was there no matter the time or day.”
– Shawna R.